By Mark Malizzi, Service Director
Yes, it’s ten times that Fred Beans Ford of Boyertown has received the highest customer satisfaction award that Ford Motor Company presents yearly to only the best Ford dealerships in the nation.
The Ford President’s Award is based on customer satisfaction scores from Boyertown’s customers in sales and service programs at the Berks County dealership.
This award is given to only the top two percent of all Ford dealers, and Fred Beans Ford of Boyertown has won it ten times! Some dealers never win this award, so we are very, very pleased that our customers have scored us so highly.
The team at Ford of Boyertown, already focused on being simply the best, hopes to receive its 11th honor in 2014. General manager Dennis Malloy and the rest of his team have big plans for the year ahead. They are already expanding and updating the facility, including the showroom and service areas, to meet growing customer needs and expectations.
Our team is very proud to say we have won this national award ten times. But more important to us is that we are exceeding our customers’ expectations and keeping them very happy!