Although it takes some time and effort, we have many customers at our various dealerships and subsidiaries who go out of their way to say thanks, share a compliment, pass along some praise. We especially like hearing from other business people who know how difficult it can be to please everyone and exceed customers’ expectations.
Kurt Hafer, president of Professional Painting & Restoration and a regular customer at Fred Beans Ford of Boyertown, sings the praises of service manager Mark Malizzi and the sales and service departments.
“Just a word or two about Mark: he is very professional and customer-friendly…he is the best for the job. I know first-hand how difficult it is to keep everybody happy and to keep smiling!
“I recommend Fred Beans of Boyertown to everyone I know who needs auto repair services or purchases. I already I know of several people who have purchased cars or had major diesel engine repairs [at Fred Beans of Boyertown] and all were thankful and happy.
“I own and run a business, too. It isn’t easy but I will say you’re doing something right!! I bought 3 new Ford Flexes [from you] and couldn’t be happier.”