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Tag Archives: customer satisfaction

Doylestown Ford Lincoln’s customer satisfaction earns it 2013 President’s Award

Fred Beans Ford Lincoln of Doylestown is among an elite group of Ford and Lincoln dealerships to be recognized by Ford Motor Company with the 2013 President’s Award. The prestigious award honors dealerships that have excelled in automotive retailing in 2013 by providing exceptional customer service and satisfaction.

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Chevrolet of Doylestown earns distinction from General Motors

Customers, employees and facilities. Fred Beans has frequently noted that success in the automotive business he runs requires unrelenting attention to each of these three areas. On June 14, his Chevrolet of Doylestown dealership was recognized for meeting General Motors’ “Standards for Excellence” (SFE) objectives, which include customer satisfaction survey (CSI) results, employee training and […]

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Way to go, Mitsu!

Congratulations to Fred Beans Mitsubishi in Doylestown for finishing the fiscal year ranked #1 in customer satisfaction in the Philadelphia region, #10 for the whole country.  And thanks to our customers for putting us there! This measure, which is determined by surveys of our actual customers by an independent third party, is a key indicator […]

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