Fred Beans Automotive is so proud to announce that Mark Malizzi, our Service Director at Fred Beans Ford of Boyertown, was selected as the Boyertown Area 2016 Citizen of the Year, and will be the special guest at the 62nd annual awards event on April 9 at the Boyertown Museum of Historic Vehicles. Mark was […]
On June 8, Mark Malizzi, Fred Beans Ford of Boyertown’s service manager, received the Chapel of the Four Chaplains Legion of Honor Humanitarian Award on behalf of Thunder Outreach Ministry, the charity he founded that hosts appreciation events for first responders and military personnel in his Berks County community and way, way beyond.
Maryann and Bill Shimukonas didn’t wait for their customer survey from the manufacturer; they emailed their appreciation right to Mark Malizzi, service manager at Fred Beans Ford of Boyertown.
Although it takes some time and effort, we have many customers at our various dealerships and subsidiaries who go out of their way to say thanks, share a compliment, pass along some praise. We especially like hearing from other business people who know how difficult it can be to please everyone and exceed customers’ expectations.