Each month, Hyundai recognizes service techs with the highest HSI (Hyundai Service Index, a daily measure of customers’ satisfaction with their service experiences). Rob Mcnichol (score of 979) and Mackendy Joseph (978) are August’s King and Queen of Service Customer Satisfaction at Fred Beans Hyundai in Doylestown. As you can see, they couldn’t be more pleased with their honors. Congratulations, guys!
Incidentally, he fetching tiaras worn by our King and Queen are handmade by service advisor Bob Engle’s wife, a terrific crafter.